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to these terms and conditions (the ‘Terms’). If you do not agree to them you may not use this website and should leave it immediately. ENPRESS.sg is an online service of ENPRESS Limited provided solely for your personal use for the sale of health supplements and other Items. Company name: ENPRESS Company number: 61079507 Where Registered: Taiwan Registered office address: 5F., NO.1027, Sec. 3, Wen Hsin RD., Bei-tun District, Taichung city, Taiwan We have taken great care to ensure that the Items on our website are presented as accurately as possible. Before placing an order please read through these Terms.
a) be the holder of a valid debit/credit card.
b) warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects.
If your personal information changes then please notify us immediately by contacting Customer Service on the following email service@enpress.com.tw.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.
By using this site you agree to comply with, and be bound by, these Terms.
When you order an Item from ENPRESS you are offering to buy it for the price stated, subject to these Terms.
You will be guided through the process of placing an order by a series of instructions on the Website. You place your order for Items from the Website by clicking on the Purchase Now button at the end of the online order process.
Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when you receive an email from us notifying you that we have dispatched the Items ordered by you.
Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
If you require any information regarding your order(s) please contact Customer Service on the following email service@enpress-bio.com.sg.
We may not accept your order if (i) an item you have ordered is out of stock, (ii) if your card is due to expire within 28 days of your purchase date (iii) we are unable to obtain authorisation for your payment or (iv) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.
If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this.
We will try to keep our Website as up to date as reasonably possible, but cannot guarantee that any particular Item will always be available.
Currency: Your card will be charged in the currency you choose: SGD $, TWD $. Please note, the purchase currencies you can choose from may be restricted by your shipping destination. Prices for shipment to the Singapore will be shown in SGD $.
While we try and ensure that all details, descriptions and prices that appear on the website are accurate, there may be cases where errors occur. If we discover an error in the price of a product, we shall be under no obligation to accept or fulfil an order for that product at the incorrect price. If an error in the price of any products that you have ordered is discovered, Customer Service will inform you of this as soon as possible.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery charges are dependent on your shipping destination. Please refer to our delivery section to view timing and costs. Estimated delivery times are to be used as a guide only. ENPRESS cannot take responsibility for delays owing to customs clearance or payment issues. All purchases are insured by us while in transit until it is delivered to you. If you wish to track your parcel, please contact Customer Service on the following email service@enpress-bio.com.sg and we will track your shipment for you.
Please order from ENPRESS with enough lead-time to prevent any loss or disappointment resulting from the delivery time as ENPRESS cannot be responsible for this.
If your order will not be delivered within the timeframe specified at ordering we will notify you and try to rectify the situation as quickly as is practically possible.
All new orders are deemed separate and each is treated individually.
As ENPRESS online purchases may be delivered to addresses other than the billing address given by the card holder, for example as with the case of a gift being purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder’s registered email address and home address, and we will require a signature upon delivery for all goods shipped.
No Returns - Due to shipping time frames for International customers, all Sales are Final. International Customers assume all risk and liability. Returns to ENPRESS locations or back to the point of origin will not be accepted for a refund or exchange.
We accept Visa, MasterCard, JCB cards, credit card is the only payment method available for international orders. For currency exchange rate please contact your local bank for further details.
If you would like some help when ordering, have a query about your order or to provide us with feedback on our service, please email service@enpress-bio.com.sg.
All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the ‘Content’) is the property of ENPRESS, our affiliates, our partners or our licensors, and is protected by Taiwan and international copyright laws.
The trade marks, logos, and service marks displayed on the Website (collectively, the ‘Trade Marks’) are the registered and unregistered marks of ENPRESS, our affiliates, our licensors or our partners, in Singapore and other countries, and are protected by Singapore/Taiwan and international trade mark laws. All or any other trade marks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
We only supply the Items, use of the Website and any other services for domestic and private use. You agree not to use the Items, Website or any other services provided by us for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Further, you agree that we are not responsible or liable under any circumstances for any computer viruses, system failure or malfunction which may occur in connection with your use of the Website, including during hyperlink to or from third-party websites.
To the fullest extent permitted by applicable law, any dispute relating in any way to your visit to the Website and any purchase by you of any Items from ENPRESS shall be submitted to confidential arbitration in Taiwan, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the Taiwan Courts, and you consent to exclusive jurisdiction and venue in such courts.
You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Items from ENPRESS, and supersede and govern all prior proposals, agreements, or other communications.
If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by ENPRESS shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.
Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms.
Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms. We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you or any third party by reason of our withdrawing of any Items from this Website whether or not such Items have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
If you have any questions regarding these Terms, please contact us by email at service@enpress-bio.com.sg.
Your use of this Website and any purchase by you of any Item from ENPRESS shall be governed by Taiwan law and you hereto submit to the exclusive jurisdiction of the Taiwan courts.